Safe Play Commitment

Responsible Gaming at king1 — Play Smart, Stay in Control

Gaming on king1 should always be fun. We provide the tools, information, and support you need to keep your play enjoyable and within your limits. Your wellbeing comes first — always.

Gaming is entertainment,
not a way to earn money.

— king1 Responsible Gaming Pledge

18+
Minimum Age to Play
24/7
Support Available
5+
Player Protection Tools
0৳
Cost to Self-Exclude

Tools king1 Provides to Keep You in Control

Every king1 player has access to these responsible gaming tools at no cost. They are available in your account settings at any time.

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your king1 account. Once your limit is reached, no further deposits will be accepted until the limit period resets. Reducing your limit takes effect immediately. Increasing your limit requires a 24-hour cooling-off period before it applies.

Loss Limits

Set a maximum amount you are willing to lose over a defined period. When your loss limit is reached, king1 will prevent further betting until the period resets. This tool is one of the most effective ways to keep your gaming within a budget you are comfortable with.

Session Time Reminders

Set a session time reminder so king1 notifies you when you have been playing for a set amount of time. It is easy to lose track of time when you are enjoying a game — this tool helps you stay aware of how long you have been playing and take breaks when needed.

Reality Checks

Enable reality check notifications that appear at regular intervals during your gaming session. Each notification shows you how long you have been playing and your net win or loss for the session. You can choose to continue playing or stop — the choice is always yours.

Take a Break

If you feel you need a short break from gaming, you can temporarily suspend your king1 account for a period of your choosing — from 24 hours up to 6 weeks. During a break, you cannot log in, deposit, or place bets. Your account and balance are preserved and accessible when the break ends.

Self-Exclusion

Self-exclusion is a longer-term option for players who feel their gaming has become a problem. You can self-exclude from king1 for a minimum of 6 months or permanently. During self-exclusion, your account is closed, marketing communications are stopped, and you cannot create a new account. Contact [email protected] to activate self-exclusion.

What Is Responsible Gaming?

Responsible gaming means playing on king1 in a way that is enjoyable, affordable, and within your control. It means treating gaming as a form of entertainment — not as a way to make money, solve financial problems, or escape from stress. When gaming stays in that space, it can be a genuinely fun part of your day.

king1 is committed to responsible gaming because we believe that a healthy, sustainable gaming environment is better for everyone. Players who enjoy gaming responsibly have more fun, play for longer over their lifetime, and do not experience the harm that can come from problem gambling. That is the kind of platform king1 wants to be.

Responsible gaming is a shared responsibility. king1 provides the tools and information — but you play an important role too. Setting limits, taking breaks, and being honest with yourself about your gaming habits are all part of playing responsibly on king1.

Gaming on king1 should always feel like a choice, not a compulsion. If it ever stops feeling that way, king1's responsible gaming tools are here to help.

Gaming is entertainment

Play for fun, not to recover losses or earn income. Every game on king1 is a game of chance.

Set a budget before you play

Decide how much you can afford to lose before you start. Only play with money you can afford to lose.

Take regular breaks

Step away from the screen regularly. Gaming sessions should have a clear start and end time.

Never chase losses

Chasing losses is one of the most common signs of problem gambling. If you are losing, stop — do not increase your bets to try to win it back.

Do not play under pressure

Never play when you are stressed, upset, or under the influence of alcohol. These states affect your judgement and can lead to poor decisions.

Signs That Gaming May Be Becoming a Problem

Problem gambling can develop gradually. Recognising the early warning signs is the first step to getting back in control. Be honest with yourself when reading through this list.

Ask Yourself These Questions
1

Do you spend more money on gaming than you originally planned?

2

Do you find yourself thinking about gaming when you are doing other things?

3

Have you tried to cut back on gaming but found it difficult?

4

Do you feel restless or irritable when you are not able to play?

5

Have you borrowed money or sold belongings to fund your gaming?

6

Do you hide your gaming activity from family or friends?

7

Do you play to escape from problems, stress, or negative feelings?

8

Have you continued playing after deciding to stop for the day?

If you answered "yes" to two or more of these questions, your gaming habits may be causing harm. king1 strongly encourages you to use our responsible gaming tools or contact support for help.

Problem gambling does not always look the same for everyone. Some players notice financial problems first. Others notice changes in their mood, relationships, or daily routine. Whatever the signs look like for you, the important thing is to take them seriously and act early.

king1 is not a counselling service, but we can help you take immediate practical steps — setting limits, taking a break, or self-excluding — while you seek further support. You do not need to wait until things get serious before reaching out.

If someone you know is showing signs of problem gambling, you can also contact king1 support on their behalf. We will handle the situation with care and confidentiality.

Asking for help is a sign of strength, not weakness. king1 is here to support you — not to judge you.

18+ Only

king1 Is Strictly an 18+ Platform

king1 does not allow anyone under the age of 18 to register or play on the platform. This is a firm rule with no exceptions. Age verification is carried out during the registration process and may be requested again at any time if king1 has reason to believe an account holder may be underage.

If an underage player is found to have registered on king1, the account will be closed immediately, any winnings will be forfeited, and deposits will be returned where possible. king1 takes underage gambling extremely seriously and cooperates fully with any relevant authorities.

Protecting Young People in Your Household

If you share a device with younger family members, please take steps to prevent them from accessing king1. Always log out of your account when you are not using it, and consider using parental control software on shared devices. Never share your king1 login credentials with anyone, including family members.

  • Always log out of king1 on shared devices.
  • Keep your password private — do not write it down where others can find it.
  • Use device-level parental controls to restrict access to gaming sites.
  • Talk to young people in your household about responsible gaming.

How to Access Responsible Gaming Tools on king1

All responsible gaming tools on king1 are available directly from your account dashboard. Here is how to find and use them.

01
Log in to king1

Go to king1.bid and log in to your account using your registered mobile number and password.

02
Open Account Settings

Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

03
Select Responsible Gaming

Find the "Responsible Gaming" section in your account settings. All available tools are listed here.

04
Set Your Limits

Choose the tool you want to use, set your preferred limits or duration, and confirm. Changes take effect immediately or after the cooling-off period.

If you cannot find a tool or need help setting limits, contact king1 support at [email protected] or via live chat in your account dashboard. Our team is available 24/7.

king1's Responsible Gaming Commitment

Responsible gaming is not just a legal requirement for king1 — it is a genuine commitment to the wellbeing of every player on the platform. king1 believes that a gaming platform that takes care of its players is a better platform for everyone. We invest in responsible gaming tools, staff training, and player education because we want king1 to be a place where people can enjoy gaming safely for years to come.

king1 will never use marketing tactics that target vulnerable players or encourage excessive gambling. Our promotions and bonuses are designed to enhance the gaming experience — not to pressure players into depositing more than they are comfortable with. If you ever feel that a promotion is pushing you beyond your limits, please contact support and we will review your situation.

king1 staff are trained to recognise signs of problem gambling and to respond with care and sensitivity. If our team identifies patterns of play that suggest a player may be experiencing harm, we may proactively reach out to offer support and information about responsible gaming tools. This is not about judging how you play — it is about making sure you are okay.

We review our responsible gaming policies and tools regularly to make sure they remain effective and up to date. If you have suggestions for how king1 can improve its responsible gaming offering, we genuinely want to hear from you at [email protected].

king1's Responsible Gaming Pledges
  • We will never market to players who have self-excluded.
  • We will always process self-exclusion requests promptly.
  • We will not allow underage players to register or play.
  • We will provide clear, honest information about the odds of winning.
  • We will make responsible gaming tools easy to find and free to use.
  • We will treat every player with respect and without judgement.

Need Support? king1 Is Here for You

If you are concerned about your gaming habits or need help using any of king1's responsible gaming tools, please reach out. Our support team is available 24 hours a day, 7 days a week.

Email Support

Send your responsible gaming request to [email protected] with the subject line "Responsible Gaming". We aim to respond within 5 business days.

Live Chat

Log in to your king1 account and use the live chat feature for immediate assistance. Our support agents are trained in responsible gaming and will treat your enquiry with care.

FAQ

Visit the king1 FAQ page for answers to common questions about responsible gaming tools, account limits, and self-exclusion.

Enjoy Gaming the Right Way

Register your king1 account today and play with confidence. Set your limits from day one, use our responsible gaming tools, and enjoy every game knowing you are in control.

18+ only. Please play responsibly. Full terms apply. If gaming stops being fun, use our tools or contact support.